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AIx Automation

OPERATIONAL INNOVATION PROGRAM

A Digital Employee for your team — no chatbot, no hype

A Digital Employee does not replace your people. It replaces the 14-step copy-paste sequence your team runs every Monday.

We deploy a configurable AI agent inside your existing systems. It sits between your tools — email, Drive, Slack, QuickBooks, your calendar — and handles the manual glue that slows your operations down.

See what a Digital Employee actually does ↓

BEFORE YOU ADD AI, SEE WHAT YOUR TEAM ACTUALLY DOES

Your operations run on manual glue

If your business runs on email attachments, spreadsheet trackers, and Slack messages that say “did you see the client email?”, you have a team that is running on heroics, not systems.

Leads wait before anyone follows up.
Client requests get routed manually.
Documents move through inboxes.
Approvals depend on reminders.
Reports are rebuilt by hand.
People copy data between systems.

The problem is not “I need more customer service.” The problem is that your team spends Monday morning rebuilding the same spreadsheets, copying data from one system into another, and hoping nobody made a typo.

From the AIx Digital Employee Explainer

NOT A CHATBOT. NOT A MAGIC BUTTON.

A Digital Employee sits between the tools you already own

It does not replace your CRM, your Slack, your Drive, or your accounting tool. It replaces the glue between them — the manual copy-paste, the 6-hour delay between step 1 and step 14, the spreadsheet that only one person knows how to update.

Before

Before — 14 sequential steps

Each step blocked on the previous one.

  1. 1Email arrives
  2. 2Download attachment
  3. 3Copy data to tracker
  4. 4Create Drive folder
  5. 5Slack lead consultant
  6. 6Wait for resource reply
  7. 7Check availability, assign
  8. 8Email analyst
  9. 9Open & fill template
  10. 10Create kickoff event
  11. 11Draft invoice (hold)
  12. 12Email client confirmation
  13. 13Update dashboard
  14. 14Mark tracker green

After

After — 2 parallel waves

Resolves in under one minute.

Intake wave

The signed SOW arrival triggers the system writes and notifications — in parallel, not step by step.

  • Extract metadata
  • Write to tracker
  • Create Drive folder
  • Post Slack notification with resource button
  • Draft invoice (hold) in QuickBooks
  • Email client confirmation
  • Update dashboard

Assignment wave

The human decision, then automation fans out across calendars, templates, invoices and emails.

  • Lead clicks resource button
  • Check calendar & assign
  • Pre-fill engagement template
  • Create kickoff event
  • Email analyst with brief
  • Unhold invoice after 3 days

The before flow is 14 sequential steps, each blocked on the previous one. The after flow resolves in under one minute — in parallel, not in sequence.

MANAGING EXPECTATIONS

Your Digital Employee is not here to replace your team

The hype says a Digital Employee replaces your people. The reality is narrower and more useful. It does not need to be perfect on day one — it needs to be observable on day one.

It does NOT

It DOES

Replace human judgment
Automate the copy-paste that happens after the judgment is made
Replace roles
Let the office manager review exceptions instead of doing 14 manual steps
Chat with your customers
Execute defined workflows triggered by real events — a signed SOW, a new lead, an invoice due
Require expensive infrastructure
Connect systems you already pay for — Slack, Google Workspace, QuickBooks
Need to be perfect on day one
Need to be observable on day one — a transparent, auditable trail of what happened

TRANSPARENT PRICING

Implementation is free. Maintenance starts at $500/month.

We build your first Digital Employee for the highest-impact workflow in your business — no upfront cost. You only start paying once the system is live and delivering measurable value.

Phase

What happens

Cost

Assessment

We map your workflow, identify bottlenecks, and design the automated flow. 3 sessions, structured deliverables.
Included in AI Operations Assessment (or free with pilot)

Implementation

We configure a Hermes agent as your Digital Employee. Connected to your existing tools. Tested on real workflows.
Free

Maintenance

Continuous monitoring, skill updates, exception handling, explain-log review, VPS hosting.
$500/month per agent

Client VPS Deployment

We migrate the Digital Employee to run on your infrastructure. Only when maintenance is active.
Included in maintenance

No lock-in.

The Digital Employee is built on open tools. You own the profile and the workflow definitions.

No hidden fees.

The $500/month covers all maintenance, updates, and monitoring.

VPS deployment.

Triggers when you start paying — your data stays on your infrastructure, not ours.

HOW IT FITS THE FUNNEL

The Digital Employee is the Build stage — most teams start upstream

The Digital Employee is the Build stage. Most teams start upstream with a paid diagnosis first:

Pick one workflow. We'll automate it while you watch.

Aligned with the AIx Discover → Build → Scale method.

01

Discover — Assessment

Not a technical audit — an operational analysis. We sit with your team, follow your work, find the bottlenecks, the handoffs, and the copy-paste loops. You leave with a ranked list of automation candidates.

02

Build — Implementation (Free)

We configure a Hermes agent for your highest-impact workflow. Connected to your systems. Tested against real data. You review the explain output after every run. Implementation is free because we want you to see it work before you commit.

03

Scale — Maintenance ($500/month)

Once the Digital Employee is live and your team is using it, maintenance covers monitoring, exception handling, skill updates, and support. VPS deployment happens here — your agent moves to your infrastructure. When you are ready, we automate the next workflow at the same terms.

WHY AIx

We start from the operation, not the tool stack

Most AI projects fail not because the technology is bad, but because nobody mapped the workflow first. We do not sell tools. We sell operational clarity — then build the automation that fits.

Method, not hype.

Discover → Build → Scale. Every engagement starts with diagnosis, not technology selection.

Observable, not opaque.

Every Digital Employee produces an explain log — a plain-language record of what happened and when. You do not need to trust the black box; you can audit the trail.

Anti-overengineering.

We will tell you when the right answer is a better CRM configuration, a simpler process, or no automation at all. We avoid building what you do not need.

Sometimes the best ROI comes from avoiding the wrong implementation.

From the AI Operations Assessment use case page

Frequently asked questions

What systems does a Digital Employee connect to?

Email, Slack/Teams, Google Workspace, QuickBooks/Xero, CRMs, and any other tool with an API. If your system has an integration point, a Digital Employee can work with it.

Do we need to know what to automate before we start?

No. That is what the assessment is for. Many teams start with a general sense that operations feel too manual. We help you decide what to automate first.

How long does implementation take?

The first Digital Employee typically takes 2–4 weeks from assessment kickoff to live system. Subsequent workflows are faster — the pattern is already established.

What happens if the Digital Employee makes a mistake?

Every action is logged in the explain output. You can review, roll back, or adjust. We monitor live systems and catch errors before they compound.

Can we stop at any time?

Yes. You own the profile and the workflow definitions. There is no contract lock-in.

How is this different from a chatbot or an AI agent platform?

A Digital Employee is not a conversational interface. It does not ask “how can I help you?” It follows a defined workflow triggered by a real business event — a signed document, a new lead, a recurring report.

Is my data secure?

During the free implementation phase, the Digital Employee runs on our infrastructure with isolated profiles. When you move to paid maintenance, we deploy to your VPS — your data stays on your infrastructure.

Bring us one workflow that feels too manual

We will help you understand whether it is worth automating, what needs to be fixed first, and what a practical implementation could look like. No deck required. We will guide the conversation.